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About
Copa Airlines is the flag carrier of Panama which was founded in 1947. Anita; The airline is the operator and owner of the Copa Airlines Colombia. Copa Airlines is the subsidiary of Copa Holdings and a member of the Star Alliance.
Alliance
Star Alliance was founded in May 1997, it is one of the world's largest global airline alliances. Headquartered in Frankfurt am Main, Germany, currently have 27 member airlines who have over 670 million passengers per year. Copa Airlines allows guests to earn and redeem miles across Star Alliance's carriers airlines. Passengers can access lounges depending on the type of flight ticket and frequent flyer status or class of travel.
Awards and accolades
Copa Airlines has been awarded
Mexico & Central America's Leading Airline 2015
Mexico & Central America's Leading Airline 2014
Mexico & Central America's Leading Airline 2013
Mexico & Central America's Leading Airline 2012
World's Leading Airline to Central America 2011
Mexico & Central America's Leading Airline 2011
Mexico & Central America's Leading Airline 2010
Travel Class
Copa Airlines provides 2 travel classes:
Economy Class: Copa Airlines provides passengers with seats which make travelling comfortable along with three fare rates which differ in baggage allowance. Members can earn Connect Miles while booking economy class tickets.
Business Class: Passengers travelling in the Business class can unwind and work with the comfortable recliner seats along with great menu service which include a wide selection of wine and spirits. Guests are provided with amenity kits and hot towels on all long haul flights along with duvet and pillows.
Frequent Flyer Program
Flying Blue is the Air France-KLM's frequent flyer programme which allows earning miles based on the travel distance, fare and service class. Flying Blue program also includes Air Europa, Garuda Indonesia, Kenya Airways, Aircalin and TAMROM. Passengers can join as members as the program is free. Flying Blue has two types of miles: Award Miles and Level Miles, where Award Miles can expire in 20 months without flying and can be exchanged for other rewards and Level Miles is valid until 31 December of each year and is used to determine membership level. Award Miles can be redeemed for free tickets, upgrade in travel class, extra baggage allowance and lounge access. Members also can donate miles to charity through KLM AirCares or make purchases in the Flying Blue Stone. Award Miles can be earned on SkyTeam partners and Flying Blue partner airlines including Alaska Airlines, Air Corsica, Airlinair, Bangkok Airways, Chalair Aviation, Comair, Copa Airlines, Gol Transportes Aéreos, Japan Airlines, Malaysia Airlines, Qantas, TAAG Angola, Twin Jet, and Ukraine International Airlines.
Baggage allowance
Passengers are allowed to carry hand baggage which can weigh up to 10 kgs and the check-in bag can weigh up to 23 kgs for Economy, 2 pieces of 23 kgs for Business Class. Passengers can read about excess luggage allowance for various fare types and additional charges here.
Check-in
Domestic Flights - Passengers can check-in online 24 hrs prior to the scheduled departure time.
International Flights - Passengers can check-in online 24 hrs prior to the scheduled departure time.
In-Flight Services
Copa Airlines provides all passengers with a wide selection of movies, music for entertainment onboard. Guests can access Copa's entertainment using their personal devices by using the Copa Airlines app. Panorama of the Americas is the in-flight magazine which is available to passengers across cabin classes. All meals are prepared with special attention to details, beverages are also available on board to match the meals. Special meals are to be pre-booked 24 hours prior to departure.
Onboard support
Copa Airlines provides assistance for guests with special needs, Infants, expectant mothers, unaccompanied minors and any pre-departure arrangements. Passengers in need of mobility support will be provided with wheelchair services during the flight.
Refund and Cancellation
Passengers can cancel their booking either through Copa Airlines’s sales ’ offices or website. All cancellations are subject to a cancellation fee.
Address:
PO Box 0816-06819, Panama-City, 1, Panama
+507 217 2672
Website:
www.copaair.com